The Crowne Plaza, Koulova 15, in Prague
Not much to say here. For a hotel of this chain, a disaster! Avoid it, if you can. Take the Marriott or the Hilton in the center, or even better, one of the small, more private hotels in the area.
The Crown Plaza’s staff was, with the usual exceptions, crabby and unfriendly, and – even worse – horrendously disorganized. The regular category of rooms (the stuff that you get when you do not ask for anything smart) was loud, small and ugly. Trying to get something decent away from the street was possible but hard. The breakfasts on the following days were characterized by being treated like a fraudster because they did not manage to put our names paired with the correct room number on their list of people to be admitted to the restaurant for breakfast.
It was impossible to get a correct recommendation from the concierge on how to get to the centre. Staff tried to sell overpriced tickets as it turned out later. An attempt to get our hands on our voucher (delivered to staff at check-in) to check for the pick-up time to the airport puttygen download windows , resulted in 30 min of hectic searching by the people behind the counter. Yet without success.
So, again, avoid this place, even if you have business in the area.
Categorised as: Business, Hotels
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